Chiama +393316275933
info@vzcharter.com
Chiama +393316275933
info@vzcharter.com 1. WHO ARE WE?
Our company VZ CHARTER S.R.L. | VIA GIUSEPPE COSENZA 279 / F | 80053 CASTELLAMMARE DI STABIA (NA) ITALY | VAT number IT09059721218 processes personal data; this means that the aforementioned company is responsible for how your personal data are treated and protected.
2. FOR WHAT PURPOSES WE USE YOUR DATA
We will use your data (obtained online or in person) among other things to manage your registration as a user, to answer your questions and, if you wish, to send you personalized communications.
3. WHY WE USE YOUR DATA
The legal basis for the processing of your personal data in some cases lies in the fulfillment of legal or contractual obligations. We need to process your personal data for the correct execution of the contract that is finalized with you when you register as our user or when you use one of our services or features. Other legal bases of the processing are, for example, our interest in answering your questions or the consent you can give us, among other things, to send you our newsletter.
4. WITH WHO DO WE SHARE YOUR DATA?
We will share your data with service providers who help or support us in pursuing the aforementioned purposes, or external collaborators with whom we have concluded a specific agreement and who may be established within or outside the territory of the European Union.
5. YOUR RIGHTS
You have the right to access, rectify and delete your personal data and to lodge a complaint with the Authority for the protection of personal data, at any time. You also have other rights such as, for example, the right to object to the use of your data by us or the right to portability as we will explain in detail below.
Please read our complete privacy policy and on the cookies below to understand in detail how we use your personal data and your rights with respect to your personal data.
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• In this privacy and cookie policy, you will find all relevant information relating to our use of personal data and our users, regardless of the channel or medium (online or in person) of VZ CHARTER S.R.L. | VIA GIUSEPPE COSENZA 279 / F | 80053 CASTELLAMMARE DI STABIA (NA) ITALY | VAT number IT09059721218 that you use to interact with us.
• We operate in the sign of transparency regarding the use of your personal data so that the consequences deriving from our use of your personal data are clear to you and the rights available to you with respect to your data:
• We make all information available to you permanently by including it in this privacy and cookie policy which you can consult if necessary. In addition,
• You will also find information on each processing operation during your interaction with
• Here are some of the terms used in this privacy and cookie policy:
• When we refer to our platform, we generally mean any channel or medium, digital or in person, that you use to interact with us. The most important are:
• Our website, www.vzcharter.com
• In person, at our registered office VZ CHARTER S.R.L. | VIA GIUSEPPE COSENZA 279 / F | 80053 CASTELLAMMARE DI STABIA (NA) ITALY | VAT number IT09059721218
1. WHO IS THE OWNER OF THE TREATMENT OF YOUR DATA?
• The owner of the processing of your personal data is the following:
VZ CHARTER S.R.L. | VIA GIUSEPPE COSENZA 279 / F | 80053 CASTELLAMMARE DI STABIA (NA) ITALY | VAT number IT09059721218
2. WHY WE PROCESS YOUR PERSONAL DATA
Depending on the products, services or functions you intend to use from time to time, as indicated above, we will need certain data rather than others. In general, the following data will be dealt with, depending on the specific case:
• your identification data (for example, name, surname, language and country from which you work with us, contact details, etc. .);
• connection, geolocation and navigation data (if, for example, you interact with us using your mobile phone);
• commercial information (for example, if you are subscribed to our newsletter ),
• data relating to your tastes and preferences.
Keep in mind when we ask you to provide us with your personal data to allow you to use a certain function or service of the platform, some fields will be marked as mandatory as it is data that we need for the purpose of providing the service or product you have requested or to allow you to access the requested functionality, for which the data is necessary for the exact fulfillment by us of obligations deriving from the contract c on you, or necessary to fulfill obligations deriving from us from applicable provisions of law or regulation. Failure to enter such data could result in the impossibility of completing your registration as a user or the inability to receive such services or products or to benefit from the requested functionality.
Depending on the method of interaction with our platform. (i.e. depending on the services, products or features you request), your personal data will be processed for the following purposes:
PURPOSE OF INFORMATION
1. Management of your request as a user of the platform If you decide to send us a request through our site, we need to process your data to be able to identify you and to authorize you to access the various features and services of the same that are available to you as a customer of VZ CHARTER S.R.L. | VIA GIUSEPPE COSENZA 279 / F | 80053 CASTELLAMMARE DI STABIA (NA) ITALY | VAT number IT09059721218 .
2. Fulfillment of your requests through customer service channels. We only process the data strictly necessary for the management or processing of your request.
3. For marketing purposes This purpose involves the processing of your data as illustrated below:
If you subscribe to our Newsletter and give your consent for marketing and profiling purposes, we will process your personal data to manage your subscription to the newsletters and to send you personalized information about our products or services through the use of different means of communication (for example, e-mail or SMS).
Consequently, please note that this data processing involves the analysis of your user or customer profile to determine your preferences. You can unsubscribe from the Newsletter at any time at no cost through the “Newsletter” section of the platform as well as through the instructions included in each communication.
4. Usage and quality analysis to improve our services If you access our platform, we inform you that your navigation data will be processed for analytical and statistical purposes, i.e. to understand how users interact with our platform and allow us to improve it.
In addition, we occasionally carry out quality actions and surveys to find out the degree of satisfaction of our customers and users and detect areas for possible improvement.
3. WHAT ARE THE LEGAL BASES FOR THE PROCESSING OF YOUR DATA?
The legal basis for the processing of your personal data also depends on the purpose of the specific processing, as illustrated in the following table:
| Purpose | Legal basis |
| 1. Management of any request through the contact form | The processing of your data is necessary for the execution of the terms governing the use of this function. In other words, in order to be able to respond to the request sent to us, we need to process your data. Otherwise, such communication would be impossible. |
| 2. Customer support | We believe we have a legitimate interest in processing the requests or consultations made by you using the various means of contact that are available. We are of the opinion that the processing of such data is also beneficial for you since it allows us to adequately assist you and respond adequately to your questions. If you contact us, especially for questions concerning your business or product / service purchased through our business, the processing is necessary for the execution of the sales contract. If your request is related to the exercise of the rights indicated below or to disputes relating to our products or services, the legal basis of the processing derives from compliance with the obligations imposed on us by applicable law. |
| 3. Marketing | The legal basis for the processing of your data for marketing purposes is the consent you provide us, for example, upon your acceptance of the receipt of commercial information. We will also use your consent for the purpose of associating your data with those present on social networks in order to be able to offer you personalized advertising based on your tastes, habits and browsing patterns. With your consent , we can carry out profiling activities (creation of individual and group profiles) with your information available to us (browsing patterns, preferences or purchase history) and the personal data you provide such as age range and language as we consider it advantageous the processing of this data for you because it allows you to improve your experience as a user and to access information based on your preferences. If you give us your consent for marketing activities, we can send you personalized promotional communications. |
| 4. Analysis of use and quality | With your consent, we will be able to analyze the use of our site and the degree of user satisfaction. This treatment is also beneficial for you as it is aimed at improving the user experience and providing a qualitatively more valid service. |
4. HOW LONG WE WILL KEEP YOUR DATA
The retention period of your data depends on the purpose of its processing, as indicated below:
| Purpose | Retention period |
| 1. Management of any request through the contact form | Your data is processed as long as you are our customer, that is, until you request the cancellation of your subscription to the platform. |
| 2. Customer support | Your data is processed for the time necessary to process your request. |
| 3. Marketing | Your data is processed until you request cancellation or unsubscribe from the newsletter. If you participate in promotional activities, we will keep your data for a period of 6 months from the conclusion of the activity. |
| 4. Analysis of use and quality | Your data is processed from time to time during a given action or quality survey or until your browsing data is anonymized. |
Regardless of the fact of subjecting your data to processing during the time strictly necessary for the specific purpose relevant from time to time, we will keep them subsequently after having duly stored and protected them for as long as responsibilities deriving from the processing may arise, in compliance with current legislation from time to time. Upon prescription of any actions, we will delete the personal data.
5. DO WE SHARE YOUR DATA WITH THIRD PARTIES?
To achieve the purposes set out in this privacy and cookie policy, we must allow access to your personal data to third parties who support us in providing the services that you we offer, namely:
• Companies specializing in the detection and prevention of scams.
• Service providers
• Service providers related to customer support.
• Suppliers and collaborators of marketing and advertising services.
For reasons of service efficiency, some of the aforementioned providers operate outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, i.e. say, United States. In such cases, your data is transferred with adequate guarantees and always in compliance with the security of the same:
• Some suppliers are in possession of the Privacy Shield certification which can be consulted at the following site:
https://www.privacyshield.gov/welcome
• We have signed clauses with other suppliers standard contracts approved by the Commission whose content can be consulted at the following site:
https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model- contracts-transfer-personal-data-third-countries_en
Your personal data will also be accessible to our authorized personnel; this authorization is issued based on the actual need to access the data for the performance of their functions and to our Data Protection Officer, as identified in this privacy statement.
6. WHAT ARE YOUR RIGHTS ABOUT THE DATA YOU PROVIDE TO US
We undertake to keep your personal data confidential and to guarantee the exercise of your rights. As data controllers, we have agreed that you can exercise them free of charge by sending us an email to a single email address info@vzcharter.com simply indicating the reason for your request and the right you intend to exercise. If deemed necessary for the purpose of your identification, we may ask you to provide us with a copy of a document certifying your identity.
• Ask us to delete your data to the extent that they are no longer necessary to allow us to achieve the purposes for which they were collected, as indicated above, or if we are no longer authorized to process them.
• Ask us to interrupt or limit the processing of your data, which assumes that in certain cases, you may request the temporary interruption of the processing or, if necessary, to provide for their conservation beyond the time necessary in case you have any
If you have given us your consent to the processing of your data for any purpose, you can also revoke it at any time. Section 2, which illustrates the purposes of processing your personal data, also reports some methods for revoking consent.
If we are authorized to process your data on the basis of your consent or the execution of the contract, as illustrated in section 3, you can also request the portability of your personal data. This means that you will be able to receive the personal data you have provided us in a structured format, commonly used and readable by a computer, in order to be able to transmit them directly to another company, as long as it is technically possible.
Furthermore, when the processing of your data is based on our legitimate interest, you can also object to the processing.
Finally, we inform you that you have the right to lodge complaints with the competent supervisory authority in the field of data protection, at:
• the guarantor for the protection of personal data (https://www.garanteprivacy.it).
7. WHAT HAPPENS WHEN YOU PROVIDE US WITH THIRD PARTY DATA
We offer functions and services that involve the processing of third party personal data that you provide to us. If you provide us with personal data of third parties, you are required to inform them of the purposes and methods of processing their personal data by us.
8. CHANGES TO THE PRIVACY AND COOKIE POLICY
When deemed appropriate, we may change the information contained in this privacy and cookie policy. In this case, we will notify you in various ways through the platform (for example, with a banner, a pop-up or a push notification) or by sending an email if the change significantly affects your privacy, so that you can view the changes, make your own assessments and, if necessary, oppose or cancel any services or functions. In any case, we urge you to read this privacy and cookie policy from time to time to check for any minor changes or interactive improvements as this information is always available on our website.
9. INFORMATION ON COOKIES
We use cookies and similar devices to facilitate your navigation on the platform, to analyze how you interact with us and, in certain cases, to send you advertisements based on your browsing habits . We invite you to carefully read our cookie policy for more information on cookies and similar devices we use, on their respective purposes and other relevant information.
Cookie Information
What is a Cookie?
A Cookie is a small text string that a website stores on a PC, telephone or any other device, containing information relating to the navigation of the user on that site. Cookies are necessary to facilitate navigation and make it easier and do not damage the computer.
Although this information uses the generic term “Cookie” as the main method for storing information used by the website, it is also used as a “local storage” space of the user with the same purposes as Cookies. All information contained in this section is also applicable to “local storage”.
Why are cookies used on this website?
Cookies are an essential part of the operation of our website. The main purpose of our cookies is to improve the user’s browsing experience. For example, they are used to remind the user of their preferences (language, country, etc.) during navigation and future visits. The information collected by cookies also allows us to improve the site through estimates on numbers and consumption patterns, to adapt the site to the individual interests of users, to speed up searches, etc.
Sometimes, in in case of prior informed consent of the user, we can use cookies, tags or other similar tools to obtain information that allow us to show to the user, both from our website and from other third party sites or any other means, advertising based on the analysis of the user’s browsing habits.
Why are cookies NOT used on this website?
In the cookies we use, we do not store sensitive personal data, such as address, password, credit / debit card data, etc. .
Who uses the information stored in Cookies?
The information stored in Cookies by our website is used exclusively by us, except those identified as “Third-party cookies”, used and managed by entities external to provide services requested by us to improve our services and the user’s browsing experience on our site. The main services for which these “third-party cookies” are used are the statistics on accesses and the guarantee on payment transactions.
How can I avoid the use of cookies on this website?
If you prefer to avoid the use of cookies on this page, considering the limitations described above, you must first disable the use of cookies in your browser and delete the cookies saved in the browser associated with this website. You can use this option to prevent the use of cookies at any time.
How can I disable and prevent the use of Cookies?
It is possible to limit, block or delete Cookies from this website at any time by changing the configuration of your browser by following the procedure indicated in following. While the settings are different in each browser, cookies are normally configured in the “Preferences” or “Tools” menu. For more information on configuring cookies in your browser, consult the “Help” menu in the browser itself.
What particular Cookies does this site use and for what purposes?
The following graph shows the Cookies, tags and other similar tools used by this site, together with information on the purpose, duration and on the management (private or by third parties) of each of them.
These cookies are used to identify the user during the session, avoid the user having to repeat the access processes on the website, speed up certain procedures, remember the selections made during the session or in subsequent visits, remember the pages already visited, etc.
| COOKIES | PURPOSE | DURATION | MANAGEMENT |
|---|---|---|---|
| User identification | They are used to identify and authenticate the user. They also contain technical data from the user’s session such as, for example, waiting time for connection, session identifier, etc. | Session | Own cookies |
| Session identification | They are used to identify the user’s http session. They are common in all Internet applications to identify user requests during a session. | Session | Own cookies |
| Navigation status | They allow the identification of the user’s browsing status (session start, first page, first access, scrolling, vote, etc.). | Session | Own cookies |
| Protocol | They allow the processing of changes between secure (https) and non-secure (http) domains (protocol). | Session | Own cookies |
These cookies collect generic information on the user’s access to the website (not the content itself) to provide us with comprehensive information for statistical purposes.
| COOKIES | PURPOSE | DURATION | MANAGEMENT |
|---|---|---|---|
| Origin (WC_GASource) | They are used to determine where a user comes from when they arrive on a page on this website, for example, if they arrive at a product detail page from a product grid, search engine or external website. | Constant | Own cookies |
| Google Analytics (utma, utmb, utmc, utmd, utmv, utmz, _ga …) | They allow monitoring of the website through the Google Analytics tool, a service provided by Google to obtain information on user access to the site. Some of the saved data are: number of times a user visits the website, date of the first and last visit, duration of visits, page from which the user accessed the website, search engine used by ‘user to access the website or link he clicked on, place from which the user accessed, etc. The configuration of these cookies is predetermined by the service offered by Google and the information generated on the use of the website will be transmitted to and stored by Google, Inc (a company based in the United States). Therefore, we recommend that you consult the Google Analytics page dedicated to privacy , for more information on the cookies used and how to disable them. Please remember that we are not responsible for the content or accuracy of third party websites. | Constant | Third parts |
The following graph shows the Cookies, tags and other similar tools used by this site, together with information on the purpose, duration and management (private or by third parties) of each of them. This information table will be updated as soon as possible based on the changes made to the services offered on this website. However, it could happen that during updates some Cookies, tags or other similar devices are excluded, although they are always devices with the same purpose as those contained in this table.
